Problems with My Current Host

Getting Podcast Support

We're renowned for our stellar, friendly support throughout the podcast industry. Our team covers all timezones, so you can be sure you'll be reaching the right person at the right time.

Alongside our team of genuine, human experts, we also have an ever-expanding knowledge bank of help articles. If you can think of it, we've got a walk-through!

Knowledge is no longer a barrier to your success, because we'll share ours.

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Consistently rated 5-stars by our users, Captivate's support team is on hand 24/7 worldwide to help with whatever you need. Help us to help you to thrive.

Personal, 5-Star Customer Support

Captivate is renowned for the best customer service in the entire industry.

With consistent 5-star support reviews, our team covers all major timezones and we guarantee that you'll always speak to the right person at the right time.

There's no such thing as a silly question and our team will never make you feel like you're asking something that you shouldn't!

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Quick, Intuitive Help Centre

Captivate's help section is intelligently built to connect you with the quick, actionable information that you need, 24/7.

Search, discover, and solve any challenge that you might face within minutes thanks to the regularly updates, fully-guided articles, videos and more.

Captivate Exclusive Facebook Group

As a Captivate customer, you also have access to our private Facebook group, where you can connect with members of the team as well as podcasters just like you.

More often than not, any question can be answered there by podcasters who've been where you are now or by our amazing community team!

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Choose Your Plan

All plans include a free no-obligation 7-day trial.
You'll get unlimited access to all features from day one, with no need to upgrade (ever!)

For Custom Plans or need over 150,000 downloads per month, please email [email protected] who can help.

For Custom Plans or need over 150,000 downloads per month, please email [email protected] who can help.

What real podcasters say about our podcast hosting...

TrustPilot

I've been with captivate.FM with my podcast Stillness in the Storms for over 2 years. My podcast has grown steadily.What is incredible...

James Walker

16 May 2023

I've been with captivate.FM with my podcast Stillness in the Storms for over 2 years. My podcast has grown steadily.What is incredible...

Steven Webb

16 May 2023

I love working with this very easy to use and powerful app. Guys on captivate support are very helpful !

Juliette DARGAND

16 May 2023

The absolute best podcast hosting service because it's so much more than just hosting. High quality people with drive, deep knowledg...

Seth Creekmore

22 November 2022

Amazing customer service - I really appreciate how fast Captivate gets back to you with a response and they are also so helpful. I highly...

cairp dream team

12 October 2022

I couldn't be more happy with my experience with Captivate. Previously, I was using Simplecast, but there was a lot I wasn't able t...

Sarah M

14 September 2022

Really great service with easy learning curve for use. Helpful knowledge base.

Andrew Ware

18 August 2022

These guys make my life so much easier. I love that they handle all things podcast for me, guest scheduling, episode uploading, distribu...

Bree Carlile

4 April 2022

I hesitated to move my podcast to Captivate.fm but I wish I hadn't waited for a second. Captivate makes your life as a podca...

Victoria Bennion

14 February 2022

I switched to Captivate due to some dishonest business practices from my previous podcast host. I was BLOWN AWAY by what I found whe...

Jenn | Virtual Summit Search

3 February 2022

Verbal Diorama
with Em

The long-running movie podcast by Em McGowan has been successfully publishing for 230+ episodes and has grown a cult following of loyal fans. Here's how Captivate helps!

Verbal Diorama Podcast - hosted on Captivate podcast hosting

The News Agents,
by Global

Emily Maitlis, Jon Sopel and Lewis Goodall - three of the UK's top, most revered journalists - host one of the world's biggest news podcasts: The News Agents, produced by Global.

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Bring Your Product Idea to Life

Vicki Weinberg started, grew, and became an award-winning podcaster in just two years - here's how Captivate helped & continues to help with Vicki's journey to success!

Bring Your Idea to Life Podcast - hosted on Captivate podcast hosting
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Unique, exclusive podcast growth & monetization tools at no extra cost.
Only available with Captivate!

Integrated Guest Booking • Interview Management • Episode Planning • Research Tools • Dynamic Show Notes and more!

Diagnose what is stopping your podcast launch, now!

Did you know that there are only FOUR things that stop people like you from launching a successful podcast?

The problem is, you don't know which of the four is affecting you, so you can't overcome it because you don't know what to ask! Until now...

Take the 45-second test to uncover, diagnose and overcome the ONE major thing that is holding you back from launching your podcast!

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