Help and
 Support

Captivate are passionate about creating powerful podcasting tools, and ensuring you have the tools and resources necessary to thrive, which is why our Podcast Help and Support is unrivaled. Every Captivate podcaster has access to our highly-rated support team, who are human (no robots or AI) and available 24/7, meaning you'll get answers to your questions no matter where in the world you are

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Unrivaled Podcast Help and Support from Captivate, we're passionate about ensuring your podcast succeeds!

Get access to our extensive Knowledge Library, available in the Help Centre, full to the brim with help articles and resources to make sure you get the most out of the Captivate platform and all our features. Join our monthly Secret Captivate Hacks on our YouTube channel, and get live demos from the team on particular Captivate features and tools, ensuring your podcast is as successful as it can be!

Start Your Free Trial and benefit from Captivate's unrivaled Help & Support today!

Help and Support Features

Personal, 5-Star Customer Support

Captivate is renowned for the best customer service in the entire industry.

With consistent 5-star support reviews, our team covers all major timezones and we guarantee that you'll always speak to the right person at the right time.

There's no such thing as a silly question and our team will never make you feel like you're asking something that you shouldn't!

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Quick, Intuitive Help Centre

Captivate's help section is intelligently built to connect you with the quick, actionable information that you need, 24/7.

Search, discover, and solve any challenge that you might face within minutes thanks to the regularly updates, fully-guided articles, videos and more.

Captivate Secret Hacks

Captivate Secret Hacks is our place to share live demos of new and existing features, helping you to save time and money, so that you can focus on what matters: growing your podcast!

These sessions are the ultimate hand holder, as our team will be helping you get the most out of Captivate's platform by uncovering features you aren't currently using or aware of, that will help you to seriously level up your podcasting and processes.

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Looking to monetize your podcast?

Our full-service monetization features allow you to start making revenue through
Memberships and One-Off Tips today.

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Memberships

Monetizing your podcast through memberships can provide a reliable source of income. Create a community and increase listener loyalty. Podcast memberships can also give you the flexibility to experiment with different pricing models and adjust your offerings to meet the needs of your audience.

UNLIMITED
Members

EXCLUSIVE
Content

EARLY
Access

Tips

Looking for a way to earn revenue from your podcast without committing to ongoing membership programs? By giving your listeners the option to support your show with a Tip, you can generate income while maintaining flexibility in your monetization strategy.

QUICK
Secure

SUPPORT WITH
No Commitment

ANYTIME
Revenue

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Exclusive Content

Behind-the-scenes access to your listeners. Offer value and exclusivity that encourages your audience to support your show financially. Attract and retain sponsors by demonstrating the engagement and loyalty of your audience.

Early Access Content

Offering early access content can be a great way to monetize your podcast while rewarding your most dedicated listeners. Create a sense of exclusivity and build a stronger connection with your audience. Attract and retain sponsors by demonstrating the engagement and loyalty of your audience.

Choose Your Plan

All plans include a free no-obligation 7-day trial.
You'll get unlimited access to all features from day one, with no need to upgrade (ever!)

For Custom Plans or need over 150,000 downloads per month, please email [email protected] who can help.

For Custom Plans or need over 150,000 downloads per month, please email [email protected] who can help.

What real podcasters say about our podcast hosting...

TrustPilot

I've been with captivate.FM with my podcast Stillness in the Storms for over 2 years. My podcast has grown steadily.What is incredible...

James Walker

16 May 2023

I've been with captivate.FM with my podcast Stillness in the Storms for over 2 years. My podcast has grown steadily.What is incredible...

Steven Webb

16 May 2023

I love working with this very easy to use and powerful app. Guys on captivate support are very helpful !

Juliette DARGAND

16 May 2023

The absolute best podcast hosting service because it's so much more than just hosting. High quality people with drive, deep knowledg...

Seth Creekmore

22 November 2022

Amazing customer service - I really appreciate how fast Captivate gets back to you with a response and they are also so helpful. I highly...

cairp dream team

12 October 2022

I couldn't be more happy with my experience with Captivate. Previously, I was using Simplecast, but there was a lot I wasn't able t...

Sarah M

14 September 2022

Really great service with easy learning curve for use. Helpful knowledge base.

Andrew Ware

18 August 2022

These guys make my life so much easier. I love that they handle all things podcast for me, guest scheduling, episode uploading, distribu...

Bree Carlile

4 April 2022

I hesitated to move my podcast to Captivate.fm but I wish I hadn't waited for a second. Captivate makes your life as a podca...

Victoria Bennion

14 February 2022

I switched to Captivate due to some dishonest business practices from my previous podcast host. I was BLOWN AWAY by what I found whe...

Jenn | Virtual Summit Search

3 February 2022

Verbal Diorama
with Em

The long-running movie podcast by Em McGowan has been successfully publishing for 230+ episodes and has grown a cult following of loyal fans. Here's how Captivate helps!

Verbal Diorama Podcast - hosted on Captivate podcast hosting

The News Agents,
by Global

Emily Maitlis, Jon Sopel and Lewis Goodall - three of the UK's top, most revered journalists - host one of the world's biggest news podcasts: The News Agents, produced by Global.

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Bring Your Product Idea to Life

Vicki Weinberg started, grew, and became an award-winning podcaster in just two years - here's how Captivate helped & continues to help with Vicki's journey to success!

Bring Your Idea to Life Podcast - hosted on Captivate podcast hosting
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Unique, exclusive podcast growth & monetization tools at no extra cost.
Only available with Captivate!

Integrated Guest Booking • Interview Management • Episode Planning • Research Tools • Dynamic Show Notes and more!

Diagnose what is stopping your podcast launch, now!

Did you know that there are only FOUR things that stop people like you from launching a successful podcast?

The problem is, you don't know which of the four is affecting you, so you can't overcome it because you don't know what to ask! Until now...

Take the 45-second test to uncover, diagnose and overcome the ONE major thing that is holding you back from launching your podcast!

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