Listener Ethics & Privacy: Introducing “Full Transparency Mode” for Your Captivate Podcast

Listener Ethics & Privacy: Introducing “Full Transparency Mode” for Your Captivate Podcast

As always, we’ve worked hard to listen to what you’d love to see in Captivate and have put together the latest release as follows…

  • Full transparency mode: The podcast industry is growing and with it, the technology in the space and the value of advertising dollars is also growing. Attribution of those ad dollars is pushing the industry to track more and more as the brands look to define their ROI. As such, several third-party tracking, sponsorship and advertising tools are popping up such as Chartable & Podcorn. The challenge for creators is maintaining ethical practices when it comes to your listeners, even if a creator isn’t aware that listener data may be being passed elsewhere – after all, it’s you that they’re trusting when they listen to your show and in turn, you trust Captivate as your host to do the best by you. There’s a lot being discussed about listener privacy right now in the podcasting space and in addition to our listener privacy policy, we are happy to announce that Captivate is the first podcast hosting platform in the world to provide a “Full Transparency Mode” for all podcasts and creators. Enabling this will append a short, nicely formatted statement to the end of each of your episode show notes that will disclose to the listener which third-party analysis tools are being used within your show, along with a link to each service’s privacy policy so that the listener can dig deeper into those services, should they have any questions. We believe in transparency and urge all podcast hosting companies to consider implementing Full Transparency Mode within their platforms, too.
  • Remove the Captivate branding from your podcast website: We know you love Captivate, and we love you, too. But from time to time, we also understand that you might want to remove the Captivate logo from the bottom of your auto-generated Captivate podcast website. So, from today you can! Thanks, McKane!
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EPIC new feature: single subscribe links for ALL podcasts

It’s weekly update time!! As always, we’ve worked hard to listen to what you’d love to see in Captivate and have put together the latest release as follows…

  • WOW! Single subscribe pages for all podcasts: Asking people to subscribe to your podcast can be a real pain – where do you send them? To what link?! We have your back… now, all podcasts hosted on Captivate include a very special “/listen” link for their Captivate podcast that works on any device and includes one-click subscribe links to all major podcast listening apps, at no extra cost. Promoting your podcast just got way, way easier and there’s more to come! Check out this Spark of Rebellion example or Mark’s Podcast Accelerator example.
  • Podcast website “hero” section options: Some fine folks wanted the ability to be able to turn off the “hero” section at the top of their Captivate podcast website. Now you can, so that’s good 🙂 

Changing podcast prefixes, figuring out a team member bug and making Evo smile

It’s weekly update time!! As always, we’ve worked hard to listen to what you’d love to see in Captivate and have put together the latest release as follows…

  • Episode URL added to publishing screen: We’ve popped in a lovely little field within the episode publishing screen for you to add the URL for your episode if you aren’t using Captivate Sync™ or Captivate Sites. Useful for people using Wix, Squarespace or some other web platform. Remember GeoCities? Awww. Also, thanks Evo!
  • Quashed a minor team member bug: In some really specific edge cases, owners of shows were able to remove themselves from their own show. It took some jiggery-pokery to actually do it, but one or two peeps had the issue so we took a lightsaber to it and got it sorted.
  • External prefix interface changes: In preparation for next week’s release, which is a powerful one, we’ve made it easier to chain together podcast prefixes like those from Chartable, Podtrac and Podcorn. Captivate’s interface now lets you choose the prefix provider and we’ll do some checking to make sure your prefix looks a-ok for you.

All relevant help articles have been updated to reflect these changes.

Podcast Episode Page SEO Updates, Holiday Support Hours and more…

It’s weekly update time!!

This week it’s all been about SEO, whoop!

As always, we’ve worked hard to listen to what you’d love to see in Captivate and have put together the latest release as follows…

  • Episode page SEO: Whether you’re a Podcast Websites user or you’re using Captivate Sync™ on your own WordPress website, you’re going to love the addition of episode page SEO tools. You can now set a custom SEO meta title and meta description, as well as customize the permalink/slug of your episode for your WordPress website. This feature is available in the WordPress Captivate Sync™ interface and in the episode editor within Captivate proper, if you’re using Sync.
  • Internal coupon stuff: Our goal is to be a platform that can be as agile and responsive as possible. There are some podcast hosts that still do things like affiliate programmes using paper (I know!) and from day one, we didn’t want to be that company. So, we spent some time this week working on a custom interface to extend the way that we can add coupon behaviours to our pricing system. This means that for events, quick spin-up online summits and so on, we can respond quickly with custom plans/trial extensions for them – it’s great for organizers to get answers quickly. Boring for you, super useful for us!

All relevant help articles have been updated to reflect these changes.

Heads up, too – it’s holiday season so there’ll be no feature releases during the weeks commencing 23rd December and 30th December.

Holiday support hours.

During the holidays, we’ll be around as usual with exceptions on these days:

  • 24th December, Christmas Eve – reduced support hours, but still around.
  • 25th December, Christmas Day – closed.
  • 26th December, Boxing Day (UK) – reduced support hours, but still around.
  • 31st December, New Years Eve – reduced support hours, but still around.
  • 1st January 2020 – closed.
  • 2nd January 2020 – normal service.

Happy holidays!

Free Download Threshold Increases for Everyone On All Plans!

Well, today is another good day for Captivate podcasters.

We’ve built every product and business we have here at Rebel Base Media on one simple ethos: helping people.

Sure, we have to pay the mortgage but it’s not all about money, it’s about what we can do to be the very best for the podcasters that we serve.

Recently, we made some upgrades to our CDN (content delivery network) and reduced our costs as a business for that CDN usage.

Rather than keep the money to ourselves, perhaps in a Scrooge McDuck style vault in a tower on the top of a hill, we decided to pass some of the savings on to podcasters using Captivate and so, from Monday 9th December ALL of our plans will receive big increases in the number of downloads included per month with that plan.

Those plans with 10,000 downloads now receive 12,000; those plans with 50,000 downloads now receive 60,000 and those plans with 120,000 downloads now enjoy 150,000 included each and every month.

Remember, Captivate doesn’t force you to upgrade to access “advanced” analytics (they’re included on every plan) nor do we force you to pay more to add extra team members or upload more hours of audio, for example.

We’ll keep doing our very best for you as a podcaster and also, we released a few other tweaks to the platform as well today including an easier way to check image specifications for your podcast’s website on Captivate and changing the time that our platform notifications stick around for, from two seconds to four seconds.

What a lovely day to podcast!

WordPress Updates, Podcast Websites Tweaks and Sync Sync Sync!

It’s weekly update time again, whoop!

This one is a bit of a boring one, sorry – it’s “bug smashing” as much less cool companies would write.

So, during our Captivate Sync™ rollout we did what all good tech peeps do and “shut up to listen”. We spoke to a lot of users of the plugin and many of the users of our managed WordPress platform, Podcast Websites to learn what they wanted tweaking.

We’ve pushed out some updates to permalink settings, diagnosed a weird little bug that would duplicate certain episodes only in WordPress and added some functionality to the Podcast Websites interface that we removed during the initial rollout to allow players to be embedded in certain Builder modules.

It’s one of those “boring to talk about but important to get out” updates, argh.

Still not using Captivate for your podcast hosting? Check it out, now for 7-days free.

Analytics Upgrades, Whoop! Geo-Location, to Be Precise…

It’s weekly update time!! 

This week we finished rolling out some major upgrades to your account area, making it super easy to switch plans, view your download allowances on a super sweet looking “progress” style bar and of course, viewing and downloading your invoices. 

The biggest update is actually behind the scenes this week.

We’ve updated and tweaked our geo-location API for the statistics. At times over the last few weeks, our download stats have been a little slower to update in your dashboard that we’d like.

There’s nothing wrong with this, as such, it was just due to the simple scaling safeguards we’d added. But, we weren’t happy with that experience for you so we updated our geo-location API to allow for much faster processing of data and thus, quicker throughput to your dashboard.

On the surface, you’ll just see your download analytics performing much more in “real-time” which is of course, awesome!

Simpler Account Management & Boring Admin

It’s weekly update time!! 

This week it’s been a week or account updates, making sure that your billing and download quota is easy to view, manage and understand.

The biggest changes this week will actually be rolled out periodically over the next few days so that we can make sure each element is bulletproof.

Changes include:

  • A clear, concise download quota graphing system in your account.
  • Easy ability to view and download your Captivate invoices from your account section.
  • A clearer layout to show you which plan you’re currently subscribed to.
  • An easier interface for updating your payment details.

We’re also pushing out various small tweaks and features to Captivate Sync™, too but nothing overly interesting, it’s all behind the scenes to keep the sync process nice and continually quick.

All relevant help articles have been updated to reflect these changes.

Captivate Sync™, Our WordPress Podcasting Plugin is Here!

It’s weekly update time and this week is a BIG one!! 

Captivate Sync™, our WordPress podcasting plugin, is here!!

We’ve been building WordPress stuff for a long, long time. In fact, my (Mark) background is over ten years running a design, brand and digital agency that specialised in WordPress development.

So, when we moved into podcasting in 2014 with our first product, Podcast Websites, naturally that progressed to become the world’s #1 hosted & managed WordPress service for podcasters – completely hassle-free, growth-focussed WordPress for you as an audio influencer.

When we began building Captivate, we knew that we wanted to fully support WordPress and continue what we had started with Podcast Websites.

And so today, we’re delighted to release Captivate Sync™, the easiest way to podcast using WordPress, featuring:

  • Automatic sync between your Captivate podcast hosting account and your WordPress site.
  • Simple, multi-show management direct from WordPress.
  • Publishing & managing of episodes right there in WordPress.
  • Full, automated use of the stunning Captivate podcast player including calls to action, simple subscribe links and full device compatibility.
  • Powerful sharing options that help drive traffic to your podcast’s website.
  • Integration with self-hosted WordPress and the Podcast Websites hosted & managed WordPress platform.

Captivate Sync™ works beautifully with WordPress, giving you a quick, solid way to podcast via a well thought out custom post type structure and full control over episode links and more.

And hey, this is only version 1 of the plugin, you just know there’s more to come 😉

Control and own your podcasting brand.

Related: How to get started with Captivate Sync™

All relevant help articles have been updated to reflect these changes.

Stress-Free Podcasting with Captivate & Alitu!

It’s weekly update time!! As always, we’ve worked hard to listen to what you’d love to see in Captivate and have put together the latest release which is ALL about Alitu!

Your Podcast Editing & Hosting Workflow Just Became Easy with Captivate & Alitu

We’ve always had a vision of making podcasting as simple as it can possibly be but we see two things happening every single day getting in the way of that: 1. some podcast hosting companies making podcasting more complex than it needs to be in 2019, making podcasters feel bad about not being an “expert” and 2. new tech companies entering the space because they spot the potential to make money.

The thing is, to succeed in podcasting you have to love it because it’s hard and doesn’t have the instant “stickiness” that other hobbies, professions or commitments do – if you don’t see your downloads jump quickly, you’re perhaps going to podfade.

The same goes for tech companies in the space – sure you can generate a bit of buzz early on, but can you maintain a quality product when the industry is still finding its commercial feet?

When we built Podcast Websites back in 2015 we brought with it a human touch that is still missing from most podcast hosting companies and when we decided to shake up the podcast hosting industry by creating Captivate, we put that human touch front and center – it’s why podcasters love Captivate and our Rebel Base Media team: we treat you like a person and never talk down to you.

But more than that, we rebuilt podcast hosting from the ground up with a core focus of simplicity, usability and the growth focus of giving podcasters what they need without out-dated pricing structures and imposed limits on creativity – in short, we think about what podcasters need today and tomorrow, and then we build it.

And we have done our time – we spent a long time getting to know the industry without diving in and professing to have all of the answers – but we did that without sacrificing the ability to quietly innovate and pleasantly surprise our podcasters.

And so, whilst building Captivate out, we’ve been stealthily working on something to make podcasters’ lives that much easier.

Today, as the first part of a wider project to deliver a platform that allows podcasters a simpler way to develop their podcast, we’re delighted to announce a deep integration with Alitu, the world’s #1 online podcast editing and creation platform.

I’ve been friends with Colin Gray, the founder of Alitu, for years now and no one loves the podcasting space more than he does. But more than that, no one more exemplifies the way that we approach podcast creation than Colin and his team.

From today, Alitu users can connect their Captivate account and publish/edit their shows using the two tightly integrated systems, making your podcasting workflow exceptionally easy.

We’re not finished yet, either.

There’s more to come on this front, tying together proven technology and industry denizens to bring together a simple podcasting platform with the stability of the trusted names behind them.

Thank you to Colin and his team for being simply amazing to work with and as a podcaster, start simplifying your podcasting workflow with Alitu & Captivate.

All relevant help articles have been updated to reflect these changes.